The world of customer service / [Pattie Odgers]

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Material type: Kit

KitPublication details: Mason, Ohio : Thomson South-Western, c2004Description: x, 208p. : ill. ; 28cm. + 1 CD-ROM (4 3/4 in.)ISBN:

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Holdings
Item type	Current library	Home library	Call number	Vol info	Copy number	Status	Date due	Barcode
Book	MAIN LIBRARY Main Library General Collection	MAIN LIBRARY Main Library General Collection	HF5415.5 . O34 2004 (Browse shelf(Opens below))		1	Available		1000194628
CDR	MAIN LIBRARY Main Library Multimedia Collection	MAIN LIBRARY Main Library Multimedia Collection	HF5415.5 . O34 2004 (Browse shelf(Opens below))	CD-ROM	1	Available		1000194629

Includes bibliographical references and index

System requirements for accompanying CD-ROM: IBM-compatible (Windows) or Macintosh computer

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