Includes bibliographical references and index.

Setting the scene -- Setting the schemes in context : a review of the aims, histories and results of restorative justice -- Setting up and running restorative justice schemes -- Accountability, regulation and risk -- Experiencing restorative justice -- Approaching restorative justice -- Through a different lens : examining restorative justice using case studies -- During restorative justice events -- Looking back at restorative justice : what do people think it achieved? -- The victims' views : satisfaction and closure -- Outcome agreements and their progress -- The offenders' view : reoffending and the road to desistance -- Restorative justice : lessons from practice.