Refine your search
Availability
-
Authors
- Armistead, Colin (2)
- Armistead, Colin G. (2)
- Clark, Graham (2)
- Clutterbuck, David (1)
- Djunaedi, M. Kurdi (1)
- Rowland, A. P. (1)
- Show more
- Show less
-
Holding libraries
- MAIN LIBRARY (4)
-
Item types
- Book (4)
-
Locations
-
Series
-
Topics
- Customer relations (1)
- Customer service (1)
- Customer services (2)
- Reengineering (Manag... (1)
- Service industries (1)