Leading through conflict : how successful leaders transform differences into opportunities / Mark Gerzon
Material type:
TextSeries: Leadership for the common goodPublication details: Boston, Mass. : Harvard Business School, c2006.Description: xii, 273p. : ill. ; 25cmISBN: - 159139919X
- 9781591399193
| Item type | Current library | Home library | Call number | Copy number | Status | Date due | Barcode | |
|---|---|---|---|---|---|---|---|---|
Book
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MAIN LIBRARY Main Library General Collection | MAIN LIBRARY Main Library General Collection | HD42 . G47 2006 (Browse shelf(Opens below)) | 1 | Available | 1000277845 |
Includes bibliographical references (p. [245]-263) and index.
pt. I: Three faces of leadership. The demagogue ; The manager ; The mediator -- pt. 2: Eight tools for the leader as mediator. Integral vision ; Systems thinking ; Presence ; Inquiry ; Conscious communication ; Dialogue ; Bridging ; Innovation -- Conclusion: Transforming conflict into opportunity -- Appendix: When conflict erupts : guidelines in times of crisis.