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020 _a9781472469199 (pbk.)
020 _a9781409469780 (hbk.)
020 _a1409469786 (hbk.)
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090 _aRA971 .
_bH573 2013
100 1 _aHollnagel, Erik,
_d1941-
245 1 0 _aResilient health care /
_cby Erik Hollnagel, Jeffrey Braithwaite and Robert L. Wears
260 _aFarnham, Surrey, UK England :
_bAshgate,
_c2013.
300 _axxvi,270p. :
_bill. ;
_c24cm.
490 1 _aAshgate Studies in Resilience Engineering
500 _aDescription based on print version record.
500 _aFirst published in paperback 2015.
504 _aIncludes bibliographical references and index.
505 0 _aCover; Contents; List of Figures and Tables; List of Contributors; Preface: On the Need for Resilience in Health Care; Part I Health Care as a Multiple Stakeholder, Multiple Systems Enterprise; 1 Making Health Care Resilient: From Safety-I to Safety-II; 2 Resilience, the Second Story, and Progress on Patient Safety; 3 Resilience and Safety in Health Care: Marriage or Divorce?; 4 What Safety-II Might Learn from the Socio-cultural Critique of Safety-I; 5 Looking at Success versus Looking at Failure: Is Quality Safety? Is Safety Quality?; 6 Health Care as a Complex Adaptive System
505 0 _aPart II The Locus of Resilience -- Individuals, Groups, Systems7 Resilience in Intensive Care Units: The HUG Case; 8 Investigating Expertise, Flexibility and Resilience in Socio-technical Environments: A Case Study in Robotic Surgery; 9 Reconciling Regulation and Resilience in Health Care; 10 Re-structuring and the Resilient Organisation: Implications for Health Care; 11 Relying on Resilience: Too Much of a Good Thing?; 12 Mindful Organising and Resilient Health Care; Part III The Nature and Practice of Resilient Health Care; 13 Separating Resilience from Success
505 0 _a14 Adaptation versus Standardisation in Patient Safety15 The Use of PROMs to Promote Patient Empowerment and Improve Resilience in Health Care Systems; 16 Resilient Health Care; 17 Safety-II Thinking in Action: 'Just in Time' Information to Support Everyday Activities; 18 Mrs Jones Can't Breathe: Can a Resilience Framework Help?; Epilogue: How to Make Health Care Resilient; Bibliography; Index
520 _aProperly performing health care systems require concepts and methods that match their complexity. Resilience engineering provides that capability. It focuses on a system's overall ability to sustain required operations under both expected and unexpected conditions rather than on individual features or qualities. This book contains contributions from international experts in health care, organisational studies and patient safety, as well as resilience engineering. Whereas current safety approaches primarily aim to reduce the number of things that go wrong, Resilient Health Care aims to increase.
650 0 _aHealth services administration.
650 0 _aHealth facilities
_xAdministration.
650 0 _aSustainable development.
650 0 _aOrganizational effectiveness.
700 1 _aBraithwaite, Jeffrey,
_d1954-
700 1 _aWears, Robert L.
830 0 _aAshgate studies in resilience engineering.
856 4 2 _uhttps://books.google.com.my/books?id=oSmNCgAAQBAJ&lpg=PR4&dq=9781472469199&pg=PR4#v=onepage&q=9781472469199&f=false
_ylink to resource online
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